Support
Frequently asked questions:
Where are Ouneva Products manufactured?
materials
Where can I buy Ouneva products??
Are all of the available products on the website?
Are the OTL universal connectors short-circuit tested?
Are the OTL universal connectors UL -certified?
Certificate number: E324730, issued 29.01.2020.
Are the OTL- and OJL -terminals halogen free?
Are OTL- and OJL-terminals made from self-extinguishing materials?
Is it allowed to install several conductors in one contact space?
For copper, it is allowed to install max three ( 3 ) conductors in one contact space when total cross section of conductors do not exceed the maximum specified cross section of the terminal. For aluminium, only one conducter is allowed to be installed. It is NOT allowed to install copper and aluminium conductors into the same contact space
Is it allowed to install several aluminium conductors in the same contact space?
Is ferrule needed for fine stranded conductors?
How can I get 3D files of the different products?
You can download 3D models of our products to support your design projects from Eplan Data Portal. Optionally you can also send us a support request with your contact information to [email protected], we will take care of you inquiry as soon as possible.
How can I get high-resolution product pictures?
High-resolution pictures of the products are available either via our support form below, or through e-mail at [email protected]Please make sure your request includes the product codes of the desired products and your contact information.
What is the minimum installation temperature for terminals?
What is the maximum operation temperature for terminals?
Is it allowed to install several small conductors in one installation space, so that together they are not exceeding the max conductor cross section specified by connector?
Which crimping tools are allowed to use on Ouneva’s cable lugs?
All of the allowed crimping tools to be used with our PK and PKD cable lugs can be found in the crimping instruction on the product pages, as well as in our catalogue.
What is the main difference between A / B -class terminals?
Where can I find more detailed product and installation information?
All product information and installation instructions can be found on the product pages.
How long are the product certificates valid?
FI -certificate is valid for two five (5) year-periods. The first period begins when the product is certified, the second after new samples have been inspected and approved by the SGS laboratory. After 5+5 years period, the certificate must be renewed by doing the certification test according to the testing standard. The UL -certification is valid as long as the certified product complies with the issued certificate. You can read more about testing and certifications here.